Few brands embody innovation like IBM.

In this compelling conversation, Erin McElroy, former IBM leader & visionary, shares with Spiro CMO Carley Faircloth how empathy & purpose fuel breakthroughs in a rapidly changing world.

From global impact stories like funding water wells to unlocking the true potential of AI, Erin brings the heart behind the technology into sharp focus.

This discussion cuts through the noise. It’s not just about strategies; it’s about the humanity that makes them work.

Tune in to discover practical insights & emotional truths that will transform how you approach leadership & innovation.

Conversation Key Points:

00:00 – 10:00 

• The Heart of Innovation: Adaptability isn’t just about survival—it’s about understanding challenges deeply & using empathy to drive meaningful innovation. Erin’s journey highlights the transformative power of seeing & addressing human needs.
• Empathy Meets Collaboration: Learn how partnerships rooted in shared purpose unlock transformative solutions. Erin’s global impact stories demonstrate the profound outcomes of working together with empathy & intention.
• Stories That Resonate: Be inspired by businesses & individuals turning challenges into life-changing opportunities—a reminder that small, intentional actions can create lasting ripple effects.

10:00 – 20:00 

• Technology with a Human Touch: Erin explains how tools like IBM’s Watson X balance efficiency with meaningful connections, empowering businesses to focus on what matters most.
• Resilience in Rapid Change: Erin shares actionable strategies to navigate uncertainty & leverage it as a catalyst for growth. The focus is on adaptability & mindset shifts to thrive in dynamic environments.
• Aligning Innovation with Impact: Discover how aligning technology solutions with clear human goals creates sustainable & meaningful innovation.

20:00 – 30:00

• Customer-Centric Innovation: Placing people first isn’t just a strategy; it’s the foundation of creating products & experiences that truly resonate.
• The Power of Data: Erin shows how using authentic, actionable insights leads to smarter decisions & lasting impact—unlocking potential for meaningful change.
• Fostering Alignment: Erin shares how listening & vulnerability can break down resistance to change & build unity around shared goals.